Showing posts in Business Insights

Protect Customers & Your Business with Tamper Evident Seals

Protect Customers & Your Business with Tamper-Evident Seals

Shamrock FoodsBusiness Insights

During the pandemic’s dine-in closures, customers turned to food delivery, takeout and curbside pickup orders. However, heightened anxiety about possible routes of contamination and tampering may keep customers from placing future orders if they have a questionable experience, regardless of where in the process it occurs.

Diffusing the Extremes

Diffusing the Extremes

Shamrock FoodsBusiness Insights

While the majority of consumers are comfortable with returning to in-restaurant dining, some more potentially extreme opinions are manifesting themselves. It’s best it to be prepared for these situations.

Shamrock Foods Profitability Calculator

Shamrock Foods Profitability Calculator

Shamrock FoodsBusiness Insights

The Shamrock Foods Breakeven Calculator can help inform decisions while navigating the changing regulations. Enter fixed costs in addition to seats, capacity, table turns, as well as takeout and delivery revenue to guide staffing and menu decisions to ensure maximum profitability.

Wayfinding Best Practices

Wayfinding Best Practices

Shamrock FoodsBusiness Insights

A lack of clear communication and poor wayfinding signage can turn a great customer experience into a stressful and confusing encounter. Wayfinding, the signage and tools that guide customers through the entire dining experience, can provide ease of mind and clear communication of the journey the customer can expect.

Restaurant Operators as Crisis Communicators

Restaurant Operators as Crisis Communicators

Shamrock FoodsBusiness Insights

Clarity through communication is the new dimension of hospitality. Restaurant operators used to be the life of the party, but now need to act as the designated driver with more responsibility and calmness. Inconsistent and broad recommendations from a variety of sources have made it hard for restaurant operators to know exactly what to do.

Touchless Pay

Touchless Pay

Shamrock FoodsBusiness Insights

One of the most difficult points of the customer interaction under social distancing rules is the payment portion. From receipt folios, to pens to sign receipts, and cash tips and handing credit cards back and forth, the amount of points of contact are numerous.