Clarity through communication is the new dimension of hospitality. Restaurant operators used to be the life of the party, but now need to act as the designated driver with more responsibility and calmness. Inconsistent and broad recommendations from a variety of sources have made it hard for restaurant operators to know exactly what to do.
In this webinar, Jim Hargrove and Tim Maness from Shamrock Foods address how to open safely, what hospitality looks like now and how to think as a crisis communicator to create a sense of calm among diners.
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