We will treat those who touch our organization with honesty, integrity, dignity and respect.
Our goal is to be viewed as a world class organization.
Our commitment to quality is to achieve Total Customer Satisfaction by meeting or exceeding our customers’ requirements.
We will provide our employees with the opportunity for personal, professional and financial fulfillment through continuous growth, innovation and market leadership.
We treat customers as friends, and all associates as family.
The third generation of McClellands—Shamrock’s founding family—still believes in providing dedicated service with a personal touch. That means knowledgeable sales reps, helpful delivery drivers and a “can do” support team. Customers enjoy a relationship with Shamrock that helps them successfully meet their unique challenges.
Shamrock offers a total service package along with a complete, quality-focused product mix. Shamrock Foods Company was built on a customer-focused foundation—and continues to grow because of it.
A way to describe our commitment to developing productive relationships
- Can-do attitude
- Attentive, responsive service
- Personal touch
- Honesty and integrity
A way of describing our operational excellence
- Accurate orders, delivered on time
- Fast, painless conflict resolution
- Consistency in process/products/services
How we describe our commitment to our customers’ businesses
- Customer training/knowledge/resources
- Flexibility and ability to customize approach around customer’s needs
- Product knowledge
- Business understanding/ expertise
The Right Stuff
A unique way of thinking about our quality products
- Right product mix (what’s right for you, not for us)
- Competitively priced
- Quality-controlled/ assured